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Trouble Shooting
EWC Trap Distance
 
 
 
Soncera Professional Corner
 
     
 
ITEM
PROBLEM
PROBLEM REASONS
CORRECTIVE ACTIONS
 Wash Basins 1. Water deposit on trap platform
    and inside bowl.
1. Wash Basin is not fixed in level,     Bracket not leveled. 1. Bracket should be corrected.
2. Overflow cjocked & foul smell. 2. Waste coupling used may be
    full threaded.
2. Waste coupling should be
    changed to slot cut coupling.
 EWCs / Indian Pan 1. Water not coming in bowl
    area.
1. Flush bend may be inserted up
    to the end of inlet hole.
1. Insert the flush pipe only up to
    the locking portion of the inlet.
2. Flush pipe end may be padded
    with cloth, etc.
2. Flush pipe should be used with
    rubber adapter.
3. Closet/ Pan may not be
    levelled.
3. Closet/Pan should be levelled.
 Premium
 Floor Mounted /
 Wall Mounted WCs
1. Water leaking between cistern
    and closet.
1. Diverter pipe not fixed in outlet
    of cistern.
1. Insert the diverter pipe into
    the outlet of the cistern.
2. Uneven flow of water from
    both sides.
2. Both arms of the diverter pipe
    not inserted equally in both
    sides of the closet.
2. Both arms should be properly
    inserted inside both sides of
    the closet.
 Twin-flush WCs 1. Push rod short and not
    working.
1. Rubber step washer may be
    fixed outside the cistern
    reducing the height of the out
    flow valve.
1. Rubber step washer should be
    used in the outlet of outflow
    valve from inside the cistern.
 Coupled Closets 1. Water leaking between the
    cistern and the closet during
    flushing
1. Rubber ring gasket may not
    fixed or not fixed properly.
1. Rubber ring should be kept in
    the center between the outlet
    of the cistern and the inlet of
    the closet at correct position.
2. Water quantity insufficient for
    effective flushing
2. Float ball height adjusted to
    lower quantity of water
    discharge.
2. Turn the adjusting screw
    provided on the top of the
    inlet in clock wise direction to
    increase the discharge level.
   (Caution: The water level may
   be increased till the water from
    the inlet shuts off at the 'top-
    line' mark provided on the
    floating body).
 Cisterns 1. Water overflowing
    continuously from the cistern.
1. Inlet valve may not be closing
    properly.
1. Inlet valve should be opened
   to clean the rubber diaphragm.
   See that the diaphragm is not
   punctured.
2. Water leaking from outlet of
    the cistern continuously.
2a. Outflow valve may not be
      closing properly.
2a. Open the outflow valve top
      portion and clean the
      washer, if there is any dirt
      deposits.
2b. Valve ring may not be fixed
      properly to the bottom of the
      floating body.
2b. Fix the valve ring to the top
      of the groove provided in the
      floating body. Ensure that
      the valve ring sits securely
      around the groove.
2c. Valve ring may have cracked
     or become worn out.
2c. Replace the valve ring.
2d. Cistern not fully tightened to
      the closet.
2d. Tighten tank holding screws
      evenly till they cannot be
      tightened further with one
      hand.
 
     
     
 
 
 
 
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